Privacy Policy
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit https://allaboutcookies.org/.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you request a container quote through the Site, we collect certain information from you, including your name, shipping zip code, email address, and phone number. We refer to this information as “Quote Information.”
When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Quote Information.
How Do We Use Your Personal Information?
We use the Quote Information that we collect generally to fulfill any requests through the Site by providing you with the quote you request.
Additionally, we use this Quote Information to:
• Communicate with you
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We do not sell your Personal Information to any third-party advertisers for their advertising.
If you no longer wish to receive marketing or promotional communication from me through Boxhub, you can unsubscribe from our mailing list for that type of communication.
We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns). We may also use Device information for advertising and retargeting purposes.
We share your Personal Information with third parties to help us use it, as described above. For example, BoxHub uses BigCommerce to power its online store. You can read more about how BigCommerce uses your personal information here: https://bigcommerce.com/privacy/. Personal information shared with BigCommerce is only used for transactional purposes, which are necessary to communicate your order details and process your transaction. Personal information is not stored in BigCommerce until a transaction has started.
We also use Google Analytics to help us understand how our visitors use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. Browsing information is shared with Google Analytics lawfully and per industry regulations, as outlined in Google’s privacy policy. Data tracked via Google Analytics is anonymized and does not contain personal details. Your browsing details will only be accessible upon accepting cookies on our website or webchat.
You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout/.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://networkadvertising.org/understanding-online-advertising/how-does-it-work/.
You can opt out of targeted advertising using the following links:
• Facebook – https://facebook.com/settings/?tab=ads/
• Google – https://google.com/settings/ads/anonymous/
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Data Retention
When you request a quote through the Site, we will keep your Quote Information for our records unless and until you ask us to delete it.
Minors
Changes
Contact Us
If you have questions about the privacy practices of this site, please email me at dion.drakes.usa@boxhub.com.